Planning to add Class B COAM machines to a new or existing Georgia business? Understanding the licensing process early can help prevent unnecessary delays before installation and opening.
There is no single guaranteed approval timeline for every Georgia Class B COAM application.
Timing can vary based on the completeness of the application, business information, ownership documentation, state review, follow-up requests and location readiness.
For that reason, Diamond recommends beginning the process well before your desired machine installation or grand-opening date.
Before beginning the application, review whether the business is a good candidate for Class B COAM machines.
Diamond evaluates factors such as business type, customer traffic, available space, operating hours, potential room layout and the overall opportunity.
Prepare the business and ownership information required for the applicable Georgia COAM Location License application.
Incomplete, outdated or inconsistent information can create avoidable delays.
Applicants may apply for a new COAM Location License through the Georgia Lottery Corporation's COAM licensing and reporting system.
The applicant should review the current Class B Location License instructions before submitting.
Georgia Lottery reviews the application and associated information. Additional documentation or clarification may be requested depending on the application.
Responding quickly to requests can help prevent unnecessary delays.
While the licensing process is underway, begin preparing the physical location for a future installation.
This can include room planning, electrical work, internet connectivity, redemption flow, kiosk placement, signage and staff planning.
The business should complete any applicable licensing, inspection, operational or documentation requirements communicated through the official process.
Always follow the current Georgia Lottery instructions provided for your particular application.
Once required approvals have been obtained, Diamond can finalize machine installation, game mix, redemption equipment, room setup and launch preparation.
After installation, Diamond remains involved through technical service, preventive maintenance, performance reviews, gift card support, marketing and account management.
If COAM machines are part of your business plan, start the conversation as early as possible.
Waiting until just before a grand opening creates unnecessary risk. Even if the gaming room itself can be installed quickly, licensing and regulatory approval are outside the control of the equipment provider.
Treat COAM licensing like permitting, utilities and other essential business-opening items. Start early enough that a paperwork issue does not become an opening-day problem.
Licensing review does not mean every other part of the project has to stop.
Missing application information or documentation can create additional back-and-forth during review.
Ownership, business registration or other records that do not match may require clarification before the process can move forward.
If the state requests additional information, delays in providing it can extend the overall process.
Even after licensing progresses, unfinished electrical, network, room or operational work can delay installation.
Starting shortly before a target opening leaves little room for unexpected issues.
Do not purchase or schedule around an assumption that licensing will be approved on a particular date.
Diamond cannot approve a COAM license—that authority belongs to the Georgia Lottery Corporation.
What we can do is help your business stay organized and prepare the operational side of the COAM launch while the official process moves forward.
Help the location understand the process and identify the information needed to move forward.
Determine machine placement, seating, electrical requirements, network needs and player flow.
Plan a Class B machine mix based on the location rather than simply filling available floor space.
Prepare gift card and kiosk redemption so the location is operationally ready.
Prepare signage, employee communication and player awareness before machines go live.
Continue with service, preventive maintenance, performance reviews and account support after installation.
The earlier Diamond can review your plans, the easier it is to incorporate the COAM room into the overall location design.
Moving an outlet, data connection or doorway during planning is much easier than changing the location after the business is complete.
Talk With Diamond Before OpeningThere is no guaranteed approval period that applies to every application. Timing can vary depending on the application, documentation, state review and any additional information that may be required.
No. Licensing approval is controlled by the Georgia Lottery Corporation. Diamond can help prepare the operational side of the project, but cannot guarantee state approval or timing.
Applications for a new COAM Location License are submitted through the Georgia Lottery Corporation COAM licensing and reporting system.
No. Room layout, electrical needs, network planning, kiosk placement and other non-operational preparation can often be considered while the licensing process is underway.
Diamond coordinates installation after the required licensing and other applicable approvals are in place and the location is ready for installation.
Yes. Bringing Diamond into the planning process early allows us to help evaluate the gaming area, electrical needs, network requirements, redemption flow, signage and machine layout.
Bring Diamond into the process early. We can help plan your COAM room, licensing preparation, redemption setup and machine installation before opening day.
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