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How to Get COAM Machines for Your Georgia Business
Want to add Class B COAM machines to your business? Diamond Amusements helps Georgia businesses with licensing preparation, machine selection, installation, service, gift card redemption, marketing and ongoing optimization.
How Do I Get COAM Machines in My Business?
If you own or operate a Georgia business and are interested in adding Class B COAM machines, the first step is determining whether your location is a good candidate.
Diamond Amusements works with Georgia businesses to evaluate the location, understand the licensing process, design the gaming area and build a complete COAM program.
The goal isn't simply to install gaming machines. It's to create a properly managed COAM operation that delivers a strong player experience and long-term revenue opportunity for the location.
6 Steps to Adding COAM Machines to a Georgia Business
Location Review
Diamond evaluates your business type, customer traffic, available space, operating hours and potential gaming area.
COAM Licensing
Your business must have the appropriate Georgia COAM Location License before operating Class B machines. Diamond helps you understand the process.
Room Design
We evaluate machine placement, seating, visibility, electrical requirements, network needs and player flow.
Machine Selection
The right game mix matters. Diamond selects a mix designed around the location rather than simply filling the room with machines.
Installation & Launch
Diamond coordinates installation, redemption, signage, staff preparation and the initial launch.
Optimize Performance
After installation, we monitor uptime, game performance, room setup and other opportunities to improve the location.
What Types of Georgia Businesses Can Have COAM Machines?
Class B COAM machines can be found in many types of qualifying Georgia businesses. Whether COAMs make sense for a particular location depends on the business, licensing eligibility, available space and customer traffic.
- Convenience Stores
- Gas Stations
- Restaurants
- Bars & Lounges
- Travel Centers
- Grocery Stores
- Retail Businesses
- Social Clubs
- Veterans Organizations
- Other Qualifying Businesses
How Many COAM Machines Should My Business Have?
One of the biggest mistakes a location can make is assuming that more machines automatically means more revenue.
The right number of machines depends on customer traffic, player demand, available space, room layout and the performance of the individual games.
Don't ask how many machines will fit. Ask how many machines can perform.
Diamond focuses on revenue per machine, player experience and efficient use of floor space. A properly designed room with the right game mix can outperform an overcrowded room filled with poorly performing machines.
What Does Diamond Provide With Your COAM Machines?
COAM Machines
A location-specific mix of Georgia-approved Class B games selected with performance in mind.
Service & Maintenance
Responsive technicians and preventive maintenance designed to keep revenue-producing machines operating.
Gift Card Redemption
Redemption solutions, player messaging and operational support for the location.
Room Optimization
Machine placement, game mix, seating, visibility and room layout are reviewed with performance in mind.
Marketing Support
Signage, promotional materials and player-awareness strategies help locations build visibility.
Account Management
Diamond remains involved after installation to identify problems and opportunities for improvement.
Your COAM Provider Matters as Much as the Machines
Many Georgia COAM providers have access to quality games. The bigger difference often comes down to how those machines are managed after installation.
- How quickly are service calls answered?
- What percentage of the time are machines operational?
- Are poorly performing games reviewed?
- Does the provider perform preventive maintenance?
- Will someone help optimize the gaming room?
- Is gift card redemption supported?
- Does the location receive marketing support?
- Will an account manager remain involved?
Installing the machines is the easy part.
Keeping them working, monitoring performance, improving the room and supporting the location is where a COAM provider earns its partnership.
Not Happy With Your Current COAM Provider?
You don't have to be opening a new location to talk with Diamond.
If your business is dealing with frequent downtime, slow service, poor communication, weak-performing games, redemption issues or limited account support, Diamond can review your current operation and identify opportunities for improvement.
Learn More About Operating COAM Machines in Georgia
COAM Machines for Georgia Businesses: FAQs
How do I get COAM machines for my business in Georgia?
Start by speaking with a Georgia Class B Master Licensee such as Diamond Amusements. The location must meet applicable requirements and obtain the appropriate license before Class B COAM machines can operate.
Does my business need a COAM license?
Businesses making COAMs available to the public must have the appropriate Georgia location license. Current official requirements should always be confirmed through the Georgia Lottery Corporation.
Who installs the COAM machines?
Diamond coordinates the machine installation along with planning for room layout, game mix, redemption, signage and other operational needs.
What happens after the machines are installed?
Diamond continues supporting the location through service, preventive maintenance, performance reviews, game optimization, account management and marketing support.
Can I switch to Diamond if I already have COAM machines?
Diamond can review an existing COAM operation and discuss potential options. Existing agreements and applicable Georgia requirements should be reviewed before changing providers.
Want COAM Machines in Your Georgia Business?
Tell us about your location. Diamond can review your business, explain the process and help determine whether COAM machines are a good fit.
Request a Location Review