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Georgia COAM License Guide
Understand the Class B COAM licensing process, prepare your location, and learn what comes next when adding skill games to a Georgia business.
What is a Georgia COAM license?
Businesses that make coin operated amusement machines available to the public must hold the appropriate Georgia location license. For businesses planning to operate Class B machines, that generally means securing a Class B Location License through the Georgia Lottery Corporation.
Location Review
Evaluate business type, customer traffic, available space, operating hours, redemption flow, and the overall COAM opportunity.
Application
Prepare the business information and documentation required for the applicable Georgia COAM licensing process.
Launch
Once required approvals are in place, coordinate installation, machine mix, room layout, signage, staff readiness, and redemption.
How to prepare for Class B COAM machines
Evaluate the location
Diamond reviews the space, traffic, business model, customer flow, and player opportunity before recommending a setup.
Prepare business information
Make sure ownership and business information is current and gather the documentation needed for the application process.
Submit the application
Applications are submitted through Georgia's official COAM licensing system. Final approval is controlled by the Georgia Lottery Corporation.
Prepare for installation
Plan machine placement, electrical and network needs, gift card redemption, kiosk placement, signage, and staff communication.
Licensing is only the beginning.
A successful COAM program depends on what happens after installation. Diamond focuses on service, uptime, machine performance, room optimization, redemption flow, marketing, and ongoing account management.
- High machine uptime
- Responsive service
- Preventive maintenance
- Game-performance reviews
- Room and layout optimization
- Gift card-ready redemption
- Marketing support
- Account management
Don't just get licensed. Build a better-performing location.
The machines are only one part of the equation. Service, game mix, visibility, seating, redemption, marketing, and ongoing performance reviews all affect the long-term success of a COAM location.
What should you ask a Georgia COAM provider?
What is your uptime?
Machines cannot generate revenue when they are out of service. Ask how uptime is tracked and how quickly problems are addressed.
How often do you review performance?
Weak-performing games should not sit untouched indefinitely. Ask how frequently machine and room performance is reviewed.
What happens after installation?
Ask whether the provider offers account management, marketing, optimization, signage, redemption support, and ongoing service.
Georgia COAM licensing questions
Do I need a license to have COAM machines?
A business making COAMs available to the public must have the appropriate Georgia location license. Always confirm current requirements with the Georgia Lottery Corporation.
Can Diamond help with the licensing process?
Diamond can help locations understand the process, prepare the location, and coordinate the operational pieces needed for launch.
How long does COAM licensing take?
Timing varies by application and should not be guaranteed. Locations planning a grand opening should begin the process early and use current Georgia Lottery guidance when establishing their timeline.
What happens after my location is approved?
Diamond can coordinate the installation plan, game mix, room setup, redemption process, signage, staff readiness, service, and ongoing performance support.
Considering COAM machines for your Georgia business?
Let Diamond review your location and help you understand the next steps.
Request a Location Review